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Citadel Networks For Business:

VOIP Phone

Decrease Telecom Expense Increase Productivity

Voice-over-Internet (VoIP) phone solutions offers small and medium-sized businesses with a present-day, cost-efficient service to today’s telecom obstacles. It allows you to receive and make phone calls over the Internet, using your existing network and computer systems, along with IP-compatible digital phones or headsets.

Citadel Networks’ VoIP offering is a flat-fee, subscription-based plan that utilizes your standard internet connection to bypass the costly and complex structure of conventional landline phone systems. This results in considerable expense savings and a whole new realm of productivity-enhancing elements that your people will value.

VoIP In The Cloud

VoIP services are already becoming the standard for companies. They present better dependability, customization, and protection than conventional phone systems. A popular alternative is a cloud-hosted VoIP solution. As the name indicates, the service is hosted in the cloud and administrated by a 3rd party. For the vast majority of businesses today, this is the best solution as it necessitates less on-site maintenance.

Many companies just require to pay for the phones and the service in order to get started. This means it costs less to implement, and the ROI is quickly returned, frequently in months. Cloud-hosted VoIP provides the latest features immediately vs. needing to make a trip to a customer’s location to install new or update on-premise equipment, allowing businesses to get new features without costly upgrades.

Assessing Your Needs and Network

In a flawless world, everything would interact flawlessly without making any kind of significant changes. However, we don’t exist in a flawless world, and IT is fussy. This is particularly accurate with voice and telephone services. Deciding to update communication systems seems excellent theoretically, however, but only if your current network infrastructure can support it.

This is where voice and network analyses come into play. Before purchasing a new solution, it’s crucial to assess your current network and equipment to make sure compatibility between equipment. This helps organizations make even more educated choices and completely comprehend the expenses necessary for updating their communication systems.

On-Site Services & Remote Support

Making the switch to a VoIP system or even just changing the kind of VoIP system currently in use can be a headache for companies if not done correctly. For example, missing the network evaluation component could result in dropped phone calls and horrible sound quality. Migrations do not have to be difficult or frustrating.

With careful planning and implementation, it’s feasible to migrate your system quickly, efficiently, and with negligible downtime. The result is a system that functions as planned without typical problems that might make employees detest the changes.


VoIP phone services allow you to scale your business to the next level by adopting a unified system of communication for your employees. This is a wonderful answer for organizations with multiple workplaces, employees who travel for work, or employees who work remotely. The entire group can remain linked through one integrated system.

By having unified communications, you are boosting your business’s image, raising efficiency, and improving the consumer experience.

The versatile functions of VoIP phone service makes it feasible to remain connected with customers and staff no matter where they’re located. In addition, each system is personalized and scalable to meet your demands as your business expands.


With Citadel Networks VoIP Phone Solutions, you’ll attain peace of mind, raise productivity, and conserve cash. With VoIP Services for an organization, you can save up to 60% off your current phone costs.



Protecting Networks

We protect every part of your network with powerful anti-malware tools and advanced firewalls. We continually audit and monitor your systems, proactively scanning for threats and vulnerabilities and neutralizing them before they become a problem.

  • Firewall Management & Maintenance
  • Complete Network Monitoring
  • Local & Cloud Server Management
  • Endpoint Security and Management
  • Penetration and Vulnerability Testing
  • Scheduled Preventative Maintenance

Protecting Data

Without a proper backup strategy in place, you could be looking at a loss in productivity and a damaged business reputation. You need to get your company back on its feet fast after a data loss. You need a backup service you can truly rely on. 

  • Planning & Consolidation
  • Local & Cloud Backup
  • Cloud Continuity
  • Disaster Protection
  • Scheduled Testing of Backups
  • File Sharing


Protecting Business

Without a solid strategy for security, your company is vulnerable to threats both inside and out. We work with you to develop policies and systems that make sense for you while giving your employees the tools they need to work more efficiently.  

  • Password Management
  • Encryption
  • VPN Access
  • User Permissions
  • Antivirus & Security Patches
  • Employee Training

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